ServiceNow
Latest Signal
ServiceNow is the highest-ICP account in the database at 108, with a 'Very High' AI fit score. They run Fortify (SAST) + Black Duck (SCA) + Cursor/Windsurf AI coding tools — a stack where Pixee's auto-remediation fills a direct gap between scan findings and developer fix. Their own public materials explicitly acknowledge 'speed up remediation' as an operational problem, and they are actively hiring across cloud security and AppSec roles.
Enrich ServiceNow contacts immediately — target VP/Director of Product Security or AppSec Engineering. Lead with their Fortify + Black Duck stack: 'You're generating findings faster than developers can fix them — especially with Cursor/Windsurf in the loop. Pixee closes that gap automatically.' Their own public materials confirm remediation speed is a stated pain.
Firmographics
ServiceNow (NYSE: NOW) makes the world work better for everyone. Ourcloud-basedplatform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
ICP Breakdown 108/100
Tech Stack
AI Analysis
ServiceNow's Application Security Team is responsible for identifying security vulnerabilities within their platform. The broader ServiceNow Security Organization (SSO) aims to deliver innovative security solutions to reduce risk and protect the company and its customers. Their approach includes assessing the necessity of tools like SIEM integration for security teams.
ServiceNow’s public materials from 2024–2025 show explicit adoption and promotion of developer-facing AI (Now Assist / Now Assist for Creator) that generates code and platform objects, and ServiceNow is hiring security engineers specifically to manage GenAI/AI security integration. ServiceNow’s SecOps/Vulnerability Management pages emphasize automated workflows and risk-based prioritization to "speed up remediation," which signals remediation/triage are recognized operational problems being addressed by tooling. Together these items provide verifiable, company-authored evidence of AI-driven developer workflow expansion and product-level acknowledgment of remediation and triage pressures.
ServiceNow's AppSec initiatives include identifying security vulnerabilities within their platform and delivering innovative security solutions to reduce risk. This also encompasses protecting the company and its customers, with strategic considerations for security tool assessments.
The Application Security Team at ServiceNow is part of the broader ServiceNow Security Organization (SSO). Engineers on this team are responsible for identifying security vulnerabilities within the platform. The SSO's mission is to deliver world-class, innovative security solutions to reduce risk and protect the company and its customers. Specific leaders, team size estimates, or active job posting counts were not explicitly detailed in the provided information, beyond the existence of intern and staff engineer roles.
Contacts (20)
| Name | Title | Role | Tier | Priority |
|---|---|---|---|---|
Crystele Dierickx LI crystele.dierickx@servicenow.com | -- | -- | Tier 1 | -- |
Bill Stout LI bill.stout@servicenow.com | Technical Director, AI Product Security | -- | Tier 1 | -- |
Bhakti Pitre LI bhakti.pitre@servicenow.com | -- | -- | Tier 1 | -- |
Marie-Claire Willig LI marie-claire.willig@servicenow.com | -- | -- | Tier 1 | -- |
Mike Janowski LI mike.janowski@servicenow.com | -- | -- | Tier 1 | -- |
Gowthami Kandala LI gowthami.kandala@servicenow.com | -- | -- | Tier 1 | -- |
Abhijeet Singh LI abhijeet.singh@servicenow.com | Senior Application Security Engineer | -- | Tier 1 | -- |
Kapil Gupta, CISSP, IEEE Senior Member LI kapil.gupta@servicenow.com | -- | -- | Tier 1 | -- |
Ryan Buckalew LI ryan.buckalew@servicenow.com | -- | -- | Tier 1 | -- |
Aaron Warner LI aaron.warner@servicenow.com | -- | -- | Tier 1 | -- |
Abhishikt V V LI abhishikt.v@servicenow.com | -- | -- | Tier 1 | -- |
Govind V LI gv@servicenow.com | -- | -- | Tier 1 | -- |
Darren James LI darren.james@servicenow.com | -- | -- | Tier 1 | -- |
Godwin Vincent LI godwin.vincent@servicenow.com | -- | -- | Tier 1 | -- |
Sumit Lonial LI sumit.lonial@servicenow.com | -- | -- | Tier 1 | -- |
Guy Newell LI guy.newell@servicenow.com | -- | -- | Tier 1 | -- |
Sukanya S. LI ss@servicenow.com | -- | -- | Tier 1 | -- |
Matt Cobb LI matt.cobb@servicenow.com | -- | -- | Tier 1 | -- |
Manmath paste LI manmath.paste@servicenow.com | -- | -- | Tier 1 | -- |
Lawrence Osai LI lawrence.osai@servicenow.com | -- | -- | Tier 1 | -- |