Marks and Spencer
Firmographics
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
ICP Breakdown 101/100
Tech Stack
AI Analysis
The Infosec & Tech Risk function at Marks and Spencer states its mission is to "make sure we protect our business and our customers from emerging threats".
Recent company-authored documents and independent reporting from 2024–2025 indicate elevated security operations and remediation load following a high-impact cyber incident, and current hiring for platform security roles that emphasise secure platform adoption and cross-functional collaboration — suggesting AppSec/Dev–Sec friction around remediation prioritisation and developer enablement. No explicit company-authored evidence was found in the reviewed sources (2024–2025) showing formal mention of "Copilot" or other AI coding tools driving developer velocity risk.
Marks and Spencer's AppSec initiatives include the automation of security checks, configuration reviews, and access hygiene. There is a focus on security integration into CI/CD pipelines, misconfiguration identification, and security automation, specifically mentioning GitHub Actions. Recent public reporting indicates a major cyber incident affecting M&S online services, implying ongoing remediation and incident response work.
Marks and Spencer is a major UK retailer with a large Digital & Tech organisation, employing over "10,001+ employees". The M&S Digital & Tech site explicitly mentions an "Infosec & Tech Risk" function. The company's job portal is located at "https://jobs.marksandspencer.com/".